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FAQ

When is the best time to place an order?
All orders placed before 2:00pm will be sent out the same day. Any orders made past 2:00 will go out the next day. We use Expresspost shipping which takes three to four business days from the day it was sent out. Our office is open Monday to Friday 12:00 – 6:00.

Is my order guaranteed to arrive?
Yes. Each order comes with a unique tracking number in order to track location. If for any reason your product does not arrive, a new shipment will be sent.

How long will it take to receive my order?
We use Expresspost which traditionally takes two to three business days.

Is ordering this way safe, reliable and discreet?
Yes. We ship product with the utmost discretion, in a vacuum sealed package.  If we cannot fulfill your order, we will refund 100% of the purchase price, without exception. Each order comes with a unique tracking number in order to follow your package along it’s route to your destination.

Do I need proof of confirmation of diagnosis prior to ordering?
No, we offer medical and recreational cannabis for all Canadians over 18

What is the maximum quantity of products i may order at one time?
In order to maintain the integrity of our service, we limit the purchasable amount to be the equivalent of 2oz per week. MMAR license holders with a higher daily limit and proper documentation will have their limits reviewed and may be accommodated.

What method of payments do you accept?
We accept email transfers only at this time. Until paypal and major credit cards get on board with medical marijuana.

I am under 18, can I order now?
No. Our stance, which is in line with current health care research and professional opinion, is that people under the age of 18 may perhaps benefit less from the use of medical marijuana and there may be risks associated with the use of cannabis at a younger age. As such, we will take any such licensed individuals under consideration, however may refuse to ship medically until we review the medical documentation proving benefit over possible adverse effects. We reserve the right to refuse anyone at any time without entering into further correspondence on the matter.

 

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